CSR | Corporate Social Responsibility

DecoTex GmbH stands for the import of high-quality pre-assembled ticking for the bedding industry as well as home accessories and their distribution. We are an efficient and experienced team, have been steadily growing and look forward with great confidence to the future.
This confidence is due not only to the dedication of our team but also the long-term cooperation with our trading partners and the trusting relationship with our business customers. Their suggestions, questions, criticisms and their praise we owe our success!

Mutual trust and responsibility in dealing with our employees, customers and our suppliers are the pillars of our conduct. Our social responsibility is important to us. For this reason we have defined official guidelines for our company by which we orient ourselves consistently.

Guidelines

Humans

They are our primary concern.
Whether employees, customers, suppliers or partners - the right to the observance of minimum standards and as well in dealing with trade relations, is guaranteed and required by us.

Customers

Our main objective is to meet customer requirements and to confirm the expectations placed in us.
With a cancellation rate of less than 1 percent and a payment morale of 99.8 percent, we thank our customers very much for the trust placed in us.

Manufacturer and Cooperation Partners

We rely on trusting cooperation, open and rapid communication and long-term trade relations that guarantee a fair treatment with each other and within the market system. We have known our suppliers and their production for years and have accompanied the construction of the production lines partially. We pay attention to the observance of social standards for the employees and a mutually fair treatment.

Charity and Code of Conduct

We are actively committed to various projects we promote consistently. We are aware of our responsibility as a company, importer but also as a partner in our social market economy. We hold near and dear the responsible interaction with our partners and their employees, even without explicit advertising message.

Suppliers conditions

Child Labor and Discrimination

DecoTex GmbH strictly supports the compliance with the basic rights of every individual. We vehemently reject forced labor, child labor or excessive working conditions in production.
We verify compliance with these standards in our regular visits to the factories, among others through audits.
Likewise, no employee shall be discriminated against on the basis of age, gender, religion, race, nationality, social background, physical handicap, political affiliation, sexual orientation or other personal characteristics. In this endeavor we unconditionally comply with the Conventions of the International Labour Organization (ILO).

Consumer Protection

Quality

DecoTex GmbH attaches great importance to the quality of its products and services. This includes the safe use of our products in everyday life and of course the lasting satisfaction of our customers. Quality checks of our manufacturers as well as regular internal testing provide maximum security.

DATA Security

We guarantee to treat your personal data with the confidentiality, respect and integrity it deserves.
The transfer of data to third parties ensued exclusively and only with the express consent of the affected persons / companies. Data security and encryption technologies are an integral part of our software and our merchandise management.

Protection of the Environment

In times of resource scarcity, we are actively committed to the responsible use of packaging materials, cartons, paper consumption or Co² emissions. This is done through the use of digital correspondence, optimal planning of materials purchasing and the summary of deliveries (shipping and road).
Wherever possible, we minimize or avoid the use of plastics and other difficult recyclable materials.

Please direct your questions about our guidelines and social commitment to our management.

DecoTex GmbH
Rolfinckstr. 68
22391 Hamburg

  Tel. +49 40 740 770 940
  Fax: +49 40 740 770 949
  E-Mail: traut@decotex.de